By using this Website, you consent to the data practices described in this statement.
Collection of your Personal Information
LHG collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. LHG also collects anonymous demographic information, which is not unique to you, such as your postal or ZIP code, age, gender, preferences, interests and favourites.
To help protect your privacy, we adhere to the following guidelines. Our website will explicitly ask when they need information that personally identifies you or allows them to contact you (“Personal Information”). Generally this information is requested during some of the following instances, but not limited to: (a) making reservations; (b) joining the Frequent Guest programme; (c) registering for site usage; (d) when requesting a particular service; (e) when sending feedback or (f) when entering a competition. Where possible, we will provide you with the means to make sure that your Personal Information is correct and current. You also have the right to request that your personal information not be used for any other use except for the intended purpose of its collection.
LHG will use your Personal Information to operate the sites, provide services, and to inform you of new features, services, and products. If we intend to use Personal Information for a Secondary Use, we will provide you with the ability to decline this service.
LHG website may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on any one of our companies or the site; (b) protect and defend the rights or property of LHG, or this site, and (c) act under exigent circumstances to protect the personal safety of users of LHG, the site, or the public.
If at any time you believe that we have not adhered to these principles, please notify us and we will use all commercially reasonable efforts to promptly determine and correct the problem.
There is also information about your computer hardware and software that is automatically collected by LHG. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by LHG for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of LHG Website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through LHG public message boards, this information may be collected and used by others. Note: LHG does not read any of your private online communications.
LHG encourages you to review the privacy statements of Websites you choose to link to from us so that you can understand how those Websites collect, use and share your information. LHG is not responsible for the privacy statements or other content on Websites outside of LHG and any of our affiliate companies Websites.
LHG also makes use of Google Analytics on its websites. Google Analytics is a service offered by Google that generates detailed statistics about a website‘s traffic and traffic sources and measures conversions and sales. Using the Ads Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. Visitors can also access to Google Analytics’ currently available opt-outs.
Use of Your Personal Information
LHG collects and uses your personal information to operate our Website and deliver the services you have requested. We also use your personally identifiable information to inform you of other products or services available from LHG. LHG may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
LHG does not sell, rent or lease its customer lists to third parties. LHG may however, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, LHG may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LHG, and they are required to maintain the confidentiality of your information. Should you wish that your personal information not be used in this manner, simply send ‘unsubscribe’ to firstname.lastname@example.org
LHG does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
LHG keeps track of the Web sites and pages our customers visit within the group , in order to determine what services are the most popular. This data is used to deliver customised content and advertising within our customer database whose behaviour indicates that they are interested in a particular subject area.
Our Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend the rights or property of LHG ; and, (c) act under exigent circumstances to protect the personal safety of users of LHG , or the public.
LHG Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of LHG services or Websites you visit.
Security Of Your Personal Information
LHG secures your personal information from unauthorized access, use or disclosure. LHG secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Although LHG does everything in its power to keep personal information secure we cannot accept any liability of any nature whatsoever for the loss or theft thereof by any means possible. LHG specifically reserves all rights herein contained
For any queries hereon, or if you do not agree herewith, please contact our Legal department via email@example.com
PAYGATE TERMS & CONDITIONS
(Your Company) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
Payment options accepted
Payment may be made via Visa and MasterCard.
Card acquiring and security Card transactions will be acquired for (Your Company) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details Customer details will be stored by (Your Company) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
(Your Company) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.